The VA goes viral! Increasing HIV testing for women veterans  with a design centered modelWHO ||Kathryn Havens MD is the director of women’s health at the Zablocki VA, and ILN member who teaches at the IIT Institute of Design.WHAT ||So what if one small process change in workflow can impact over 400 women in three months for HIV detection?  This is what we discovered in our six month design intervention at the Zablocki VA.  Not only did we improve care, but we working with alphachimp we created…See More