Director's Blog: Improvement or Innovtion

Here is the long promised conclusion to Touch the Insight. Recall, that that posting was about an attempt to use physical prototyping not to get to a solution but to better understand the complexities in a challenge.  And I happy to report that it was not a flop.  Turns out that prototyping insights is not that different than prototyping solutions.  The main difference is the mental acrobats the design team performs in order to craft prototypes that give the sense of the insight.  The best prototypes were the ones that used analogies. For example we compared one of our work process against traditional mopping (difficult) and the Swifter (mopping made easier).   This allow the participants to consider how might we make our difficult process more Swifter-like.

 
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Do anyone know of a really good innovation (either high or low tech) to reduce readmission rates? Would be great to share with the ILN!
Status posted by Tim Rawson yesterday
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CHW changes it's name to Dignity Health!

A big name change for an ILN member! Congrats on the new moniker. We like it.http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2012/01/24/BU0M1MTGFH.DTL&type=businessSee More
Discussion posted by ILN yesterday
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Guru Sessions #03: Taking Your Innovation To Scale at WebEx TBA

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March 28, 2012 from 9am to 10:30am
This roll-up-your-sleeves session will help innovators develop and refine a diffusion strategy. Spreading your innovation is more akin to a social movement than a project-to-be-managed. Two Liberating Structures inspired by complexity science (Ecocycle & Panarchy) will be introduced to help you spread an innovation at multiple levels simultaneously. This session will be most helpful if you bring your team and a well developed innovation idea or prototype to the experience. Keith McCandless,…See More
Kristyn Pritchett is attending Tim Rawson's event yesterday
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Guru Sessions #02: The Individual & Innovation at WebEx TBA

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February 28, 2012 from 9am to 10:30am
Real and sustainable change cannot occur unless there is a strong personal commitment on the part of the individual to undergo significant personal change. Leaders do not manage people. People manage themselves. The role of the leader is to create context where people can adjust their patterns of work behavior to fit an ever shifting context. –“Based on The quantum leader by Tim Porter O’Grady.”Join Claudia Q. Perez, RN, BSN, MHI a project coordinator for Network Nursing Systems at Ascension…See More
Kristyn Pritchett is attending Tim Rawson's event yesterday

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